Meaningful Business Metrics

Less Noise. Better Decisions.

"Big Data" can be overwhelming. Focus on what matters.

Personas, Customer Journey, Attribution and Engagement – These are the things your data should be telling you. Industrial Wisdom simplifies the creation of these, and other, essential metrics so marketing, sales, and finance can drive better customer experiences.

Essential customer insight metrics
in an easy to use dashboard


Personas

Identify different types of customers based on behavioral and demographic attributes

Customer Value

Provide insight into the value of different types of customers and how to increase profitability

Customer Journey

Clear visualizations and explanations of most common customer journeys and timelines to purchase

Custom Metrics

Don't see what you need? We regularly create custom metrics for specific needs

Attribution/ROI

Know how channels drive awareness, consideration, and purchase -- and value them accurately

Visitor Engagement Scoring

Tie marketing spend to important points in the customer lifecycle

Predicted Activity

Anticipate customer needs before they arise and know what to do next


Social Analytics

Vizualize the conversations that are important to your customers and how to engage